PantherShieldz One Year Limited Warranty
All PantherShieldz Audio products are designed and manufactured to meet high expectations and to provide the best customer experience.
We are devoted to produce only high quality items featuring the latest technology. However, in exceptional cases, electronic products may have malfunctions due to manufacturing defects. That is why we offer a full one (1) year warranty from the date of product delivered or original retail purchase (if purchased from any other channel), which covers defects in materials and workmanship.
PantherShieldz hereby warrants that, under normal use, this product will be free from defects in materials and workmanship for a period of one (1) year starting with the original retail purchase date. The replacement warranty is valid only if the original proof of purchase issued to the purchaser, specifying the date of purchase, is presented with the product to be replaced.
PantherShieldz Warranty Guidelines
- Every BRAND-NEW PantherShieldz Audio product purchased directly from one of our official selling channels is covered by a 1-year
- The warranty services is limited to repair or replacement of the product & is at the sole discretion of PantherShieldz.
- Proof of purchase is required to be presented for availing warranty services
- The WARRANTY PERIODbegins on the date of product delivered.
- If purchased on 3rd party websites or retailers, the product must be registered on our website within 10 days of PURCHASE (when delivered) to be eligible for warranty claims.
- If the product is determined to be defective, Panthershieldz will replace the product or its defective parts
- PantherShieldz requests you to self-ship(if reverse-pickup not available) the product to our warehouse and share the tracking details with the PantherShieldz customer service team.
- PantherShieldz shall not cover any consequential or resulting liability, damage or loss to property or life, injuries, loss of any kind of personal data arising directly or indirectly out of any defects in Panthershieldz products.
- PantherShieldz shall not cover any liability or claim pertaining to any kind of rashes or skin allergy due to usage of Panthershieldz products nor will be able to provide any repairs or replacement for such issues.
- PantherShieldz will make every effort to carry out repair at the earliest, we would like to make it expressly clear that the we are under no obligation to do so in a specified period of time.
THE FOLLOWING CASES ARE NOT COVERED IN PANTHERSHIELDZ WARRANTY:
- Expired Warranty
- Purchase of the product from un-authorised persons or shopping channels
- Minor faults in the quality of a product which do not affect the product’s value or technical condition
- Deterioration or peeling of the colour of the product due to normal wear & tear or usage.
- Faults resulting from improper use (e.g. mechanical damage, incorrect operating voltage, improper use); the proper use conditions are - stated in the user's manual
- Damages or defects caused by normal wear and tear (scratches, attritions, abrasions etc.), extreme temperature or humidity
- Faults resulting from accidental or intended damage
- Any modification of PantherShieldz products made by you or a third party
- Product loss
- Cosmetic damage
- Damage due to acts of nature or God. For example; lightning strikes, and the like
- Commercial use
- Battery ( In-built )
- In-Built Microphone
To request replacement, the customer needs to reach out to our customer service team by contacting us on the website LIVE CHAT or calling us at customer care number 8799783538. The Customer Service Team after looking into your complaint will take an appropriate decision. Authorization does not guarantee exchange. We will issue an exchange upon receipt of the return package. All products sent back must include all components, manuals, registration cards, and original undamaged packaging.